Privacy Policy

1. Who We Are

Thomas Prouse Agency ("Agency," "we," "us," or "our") is an independent insurance agency based in Tucson, Arizona, licensed to operate nationally. We help individuals, families, and businesses find insurance and financial protection solutions.

Contact: thomas@thomasprouseagency.com  |  (520) 336-1910

2. Information We Collect

We collect information you provide directly to us, including through our website contact forms, consultation scheduling, and email communications:

• Personal identifiers: name, email address, phone number, mailing address
• Insurance-relevant information: state of residence, coverage interests, health or financial background you choose to share during consultations
• Communications: messages, inquiries, and any other content you send us

We also automatically collect limited technical data when you visit our website, such as browser type, pages visited, and referring URLs. This is used solely for site performance and is not linked to your identity.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Provide insurance guidance, quotes, and recommendations
• Communicate with you about your coverage options and policy needs
• Comply with applicable insurance laws, regulatory requirements, and licensing obligations
• Improve the quality and performance of our website and services

We do not use your information for automated profiling, targeted advertising, or any purpose unrelated to serving your insurance needs.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information in the following limited circumstances:

• Insurance carriers: When you request a quote or apply for coverage, we share relevant information with the carriers we work with to fulfill your request.
• Service providers: We use trusted third-party tools (such as Formspree for form submissions and Calendly for scheduling) that process data on our behalf under appropriate data agreements.
• Legal requirements: We may disclose information when required by law, court order, or applicable regulatory authority.

5. Data Retention

We retain your information for as long as necessary to provide services to you and to comply with applicable insurance regulations, which may require record retention for specified periods. You may request deletion of your information at any time (subject to legal retention obligations) by contacting us directly.

6. Security

We take reasonable administrative, technical, and physical steps to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure. Please do not send sensitive financial or health data via unsecured email.

7. Third-Party Links

Our website may link to external sites (such as carrier websites or NIPR.com for licensing verification). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Your Rights

Depending on your state of residence, you may have rights to access, correct, or request deletion of your personal information. Arizona residents and residents of other states with comprehensive privacy laws may contact us to exercise these rights. We will respond to verifiable requests within 30 days.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Thomas Prouse Agency
Tucson, Arizona
thomas@thomasprouseagency.com
(520) 336-1910